Shipping Policy
At Love Vault, we take pride in providing efficient and reliable shipping and processing services for our valued customers. We understand that receiving your order in a timely manner is important to you, and we strive to make that happen.
Shipping Method: We utilize 2-day priority USPS shipping for almost every order. This ensures that your package is delivered to you as quickly as possible. Once your order is shipped, you will receive an email notification containing your tracking number. Please note that the 2-day shipping refers to the transit time once the package is in the possession of USPS.
Processing Time: We maintain a large inventory of products and constantly replenish our stock. However, in the event that an item is temporarily out of stock or if we experience a surge in demand due to a viral video on social media, there may be a slight delay in processing your order. We place inventory restock orders every weekend, and it typically takes 3-4 days for us to receive the items. Once we have the products in hand, we carefully package them and send them out to you. Please be patient with us during these times, as we are a small team and work diligently to fulfill your orders. We sincerely appreciate your understanding and continued support.
International Orders: If you are placing an order from outside the United States, please be aware that you may be responsible for paying import/duty fees once the package enters your country. These fees are determined by your country's customs regulations and are not within our control. Additionally, some countries may have UPS brokerage fees that apply. Please note that we are not responsible for these fees, and no refunds will be given if you choose not to pay them. We recommend checking with your local customs office for more information on any potential fees that may apply to your order.
Thank you for choosing Love Vault. We are committed to providing you with a pleasurable shopping experience, and we appreciate your business. If you have any further questions or concerns regarding shipping and processing, please don't hesitate to contact us. Our dedicated team is here to assist you.